Sales Officer
3 weeks ago
Job Title: Sales Officer - Education Vertical
Department / Business Unit: K - Education
Location: Mumbai (Western Suburbs)
Reports to (job title): AM
As a Sales Officer - Education Vertical at Cambridge University Press & Assessment, you will establish and nurture strong connections with significant clients, schools & distributors, to generate revenue for the education vertical in India. Your role will involve planning and executing events, activities, and strategies to reach yearly targets.
Key Responsibilities
- Responsible for new account acquisitions and farming long-term customers by comprehending their requirements in the assigned area.
- Timely promotion of CUP&A products & services across the target segment.
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Establish relationships with distributors to channelize orders from schools.
- Expand relationships with existing customers by continuously proposing solutions that meet their objectives.
- Serve as the link of communication between customers and internal departments to facilitate client need fulfillment.
- Ensure customer success through post-sales support, managing concerns and issues faced by customers.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Interpret data and sales figures to develop business and marketing strategy.
- Have in-depth product knowledge across K and Cross sales products.
- Drive business through sales/business analytics, effectively leveraging CRM data.
- Pitch relevant Cambridge University Press & Assessment product offerings to target customers.
- Assist regional teams with product presentations and ideate regional strategies for each product category from implementation to delivery.
- Develop GTM strategies for current products and manage internal stakeholders.
- Identify new post-COVID trends and suggest products based on the same lines.
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