Seller Operations Manager

4 days ago


Bengaluru, Karnataka, India Flipkart Full time
About the Role

The Seller Operations Manager will be responsible for managing the seller partnership for Flipkart Health+.

Main Responsibilities:

  1. Manage the seller relationship to drive business growth.
  2. Develop and deploy incentives and commissions for sellers.
  3. Resolve seller and customer issues.

Seller Management

Working closely with the regional Seller/Partner base to build and grow their business on platform.

Working with sellers and Marketing team to drive on ground activities.

Develop and deploy incentives/commissions for sellers.

Resolving seller and customer issues.

Seller Operations

Own the terms of Operations with the Seller partner to plan, track, and improve on the operations metrics like O2A (Order to Approval), Breach, SLAs, Customer Promise etc.

End-to-End ops and business management for the channel partners with the internal stakeholders like Supply chain, product & technology team, Accounts etc.

Planning & Trade Marketing

Sales planning and Forecasting on a monthly and quarterly basis.

Making growth plans at seller level and define the roadmap to achieve the same.

Develop and drive programs to improve key shapeable metrics for platform.

Impeccable in-store presence and promotional campaigns to drive seller effectiveness and sustainable sales growth.



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