Tech Support Specialist

1 day ago


Bengaluru, Karnataka, India beBeeApplication Full time ₹ 7,30,000 - ₹ 10,95,000
Job Summary

This is an exciting opportunity to join our organization as an Application Tech Support Specialist. In this role, you will be the primary point of contact for clients and play a vital part in ensuring seamless system operation.

Main Responsibilities:
  • You will engage with clients to understand their needs and concerns, and work collaboratively to resolve issues efficiently.
  • The ideal candidate will possess excellent problem-solving skills, strong communication abilities, and a proactive approach to support delivery.
  • As an experienced tech professional, you will contribute to the development and implementation of support processes to enhance client satisfaction.
Key Skills and Qualifications:
  • Mandatory Skills: Proficiency in Microsoft Windows Desktop Management.
  • Desirable Skills: Experience with Software Configuration Management (SCM).
  • A solid understanding of desktop operating systems and their configurations is essential.
  • You should have experience in troubleshooting hardware and software issues effectively.
  • Familiarity with remote support tools and techniques is required to assist clients.


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