Reservations Operations Manager

6 days ago


Jaipur, Rajasthan, India Anantara Full time
Job Description

Department Overview


The Reservations Department is a key component of the hotel's operations, responsible for managing room bookings and ensuring efficient service delivery.

Job Responsibilities

  • Manage the daily operations of the Reservations Department, ensuring effective service delivery and adherence to hotel standards.
  • Supervise and guide a team of reservations staff, providing training and coaching to enhance their skills and performance.
  • Collaborate with the Sales Team to develop and implement strategies for increasing occupancy and revenue.
  • Work closely with the Front Office Team to ensure seamless communication and coordination of room bookings.
  • Assist in the preparation of departmental reports and contribute to the development of new processes and procedures.
  • Ensure compliance with hotel policies and procedures, as well as relevant laws and regulations.

Requirements

  • At least 2 years' experience in a hotel reservations or related role.
  • Strong leadership and communication skills, with the ability to motivate and coach a team.
  • Excellent knowledge of hotel operations and revenue management principles.
  • Proficiency in Microsoft Office and other relevant software applications.

What We Offer


The successful candidate will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package.

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