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Service Delivery Manager
3 weeks ago
Job Summary:
We are seeking a leader to oversee the finance and accounting team in Chennai. The successful candidate will have 12-15 years of experience in accounts payable, accounts receivable, and financial reporting.
Key Responsibilities:
- Coordinate with the finance and accounting team to resolve issues and ensure timely delivery of financial goals.
- Manage customer relationships through regular governance and identify opportunities for additional business.
- Proactively identify automation opportunities through RPA and analytics, and optimize key cost drivers.
- Ensure compliance and adherence to standards by team members.
- Plan resources based on volume and current head count, allocate responsibilities, and conduct performance appraisals.
- Manage attrition through skip-level meetings, planning interventions, and engagement calendars.
- Ensure pyramid optimization.
Requirements:
- Finance and Accounting qualification (qualified or semi-qualified)
- Knowledge of invoice processing to payment, billing, cash application, collections, and VAT working and filing
- Working knowledge of bookkeeping, intercompany reconciliation, and monthly/yearly close activities
