Senior Operations Manager AR

4 days ago


Thiruvananthapuram, Kerala, India Guidehouse Full time

Job Role:



AR Team Lead - India


Job Summary:



Guidehouse is seeking a skilled Operations Manager for our Accounts Receivable team in India.


About the Role:



This role will be responsible for managing and assisting in production for daily work volumes across various processes for the IPG project.


Key Responsibilities:



Manage and allocate daily work volumes to ensure client SLAs and TAT are met.


Assist with production for all client-specific processes.


Manage day-to-day planning and problem solving related to in-bound work volumes.


Conduct quality assurance reviews of daily work to ensure high quality is maintained across all processes.


Development and delivery of routine reports required to monitor and report on team's performance and provide customer feedback.


Directly engaging in problem solving on production related issues with team members, as required.


Requirements:



At least one year of experience in healthcare revenue cycle arena such as medical billing, insurance verification, insurance adjudication, or A/R follow-up.


Excellent problem-solving skills.


Experience training and mentoring junior staff.


Proficiency in Microsoft Office (Word, Outlook, Excel).


What We Offer:



Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
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