Associate AR Professional

4 days ago


Thiruvananthapuram, Kerala, India Guidehouse Full time

Job Family:

EBO Accounts Receivable (India) Role

Travel Required:

No travel required for this position

Clearance Required:

No clearance required

Guidehouse is a leading management consulting firm. We guide our clients forward towards new futures that build trust in society and professional skills along the journey.

For this role, we are seeking an experienced AR professional to work on denial follow-ups and ensure timely and accurate resolution of claims.

Responsibilities

  • Initiate calls to insurance companies to request status updates on claims in queue.
  • Contact insurance companies for further explanation of denials and underpayments.
  • Take appropriate action on claims to guarantee resolution.
  • Document actions taken in claims billing summary notes.
  • To prioritize pending claims for calling from the aging basket and follow international norms and applicable rules for confidentiality and HIPAA compliance.
  • Responsible for working on denials, rejections, and LOAs to accounts, making required corrections to claims.
  • Shall understand and abide by the organization's information security policy and protect the confidentiality, integrity, and availability of all information assets.
  • Shall report incidents related to security of information to concerned authorities.

Qualifications

  • Expert in listening and resolving problems.
  • Minimum 1+ year experience in AR - Denial Follow Ups (Voice).
  • Expert to work in a team.
  • Proficient in delivering high-quality results.
  • Ability to work accurately and pay close attention to detail.
  • Good communication skills (written and verbal).
  • Willing to work in flexible shifts, including night shifts.

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package reflecting our commitment to creating a diverse and supportive workplace.



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