AR Associate
1 week ago
Job Role: Associate AR
About the Role:
EBO Accounts Receivable (India) - A key role in our organization
Key Responsibilities:
- Initiate calls to request status updates on claims in queue.
- Communicate with insurance companies to clarify denial and underpayment explanations.
- Take necessary actions to resolve claims efficiently.
- Ensure accurate and timely follow-ups where required.
- Document actions taken in claims billing summary notes.
- Prioritize pending claims for calling from the aging basket, adhering to international norms and confidentiality rules.
- Work on denials, rejections, and LOAs to accounts, making necessary corrections to claims.
- Understand and comply with the organization's information security policy, protecting confidentiality, integrity, and availability of all information assets.
- Report security-related incidents to concerned authorities.
Requirements:
- Expert listener and problem resolver.
- Minimum 1+ year experience in AR - Denial Follow Ups (Voice).
- Team player with excellent communication skills.
- Ability to work accurately and pay attention to detail.
- Quick learner, capable of grasping new concepts.
- Good written and verbal communication skills.
- Flexible with working hours, including night shifts.
What We Offer:
A comprehensive total rewards package, including competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
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