AR Associate

4 weeks ago

Thiruvananthapuram, Kerala, India Guidehouse Full time

Job Role: Associate AR


About the Role:

EBO Accounts Receivable (India) - A key role in our organization


Key Responsibilities:

  • Initiate calls to request status updates on claims in queue.
  • Communicate with insurance companies to clarify denial and underpayment explanations.
  • Take necessary actions to resolve claims efficiently.
  • Ensure accurate and timely follow-ups where required.
  • Document actions taken in claims billing summary notes.
  • Prioritize pending claims for calling from the aging basket, adhering to international norms and confidentiality rules.
  • Work on denials, rejections, and LOAs to accounts, making necessary corrections to claims.
  • Understand and comply with the organization's information security policy, protecting confidentiality, integrity, and availability of all information assets.
  • Report security-related incidents to concerned authorities.


Requirements:

  • Expert listener and problem resolver.
  • Minimum 1+ year experience in AR - Denial Follow Ups (Voice).
  • Team player with excellent communication skills.
  • Ability to work accurately and pay attention to detail.
  • Quick learner, capable of grasping new concepts.
  • Good written and verbal communication skills.
  • Flexible with working hours, including night shifts.


What We Offer:

A comprehensive total rewards package, including competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

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