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Technical Support Specialist

2 weeks ago

Hyderabad Secunderabad Telangana, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have experience in handling technical support calls and be responsible for providing excellent customer service while resolving technical issues.

This is a great opportunity for individuals who enjoy working with technology and providing solutions to complex problems.

Key Responsibilities
  • Handle technical support calls and provide assistance to customers via phone, email or chat
  • Identify and resolve technical issues in a timely and efficient manner
  • Provide exceptional customer service and ensure high levels of customer satisfaction
  • Collaborate with internal teams to resolve technical issues and improve overall customer experience

Requirements
  • Bachelor's degree in Computer Science or related field
  • Minimum 1 year experience in technical support role
  • Excellent communication and problem-solving skills
  • Familiarity with technical software and hardware

Benefits
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us

We are a leading provider of technology solutions and services. We are committed to delivering exceptional results and exceeding customer expectations.