
Learning and Support Specialist
2 weeks ago
Major Accountabilities include developing, implementing, and overseeing support procedures and policies. Leadership involves addressing customer requests and complaints, ensuring prompt and efficient resolution. Training programs are created, executed, and managed to target employees and customers, including workshops, one-on-one sessions, and online materials.
- Master's degree in a relevant field, such as Education, Business, or IT.
- Proven experience in customer support, technical support, or training roles within pharmaceutical, life sciences, or healthcare industries.
- Strong understanding of effective teaching methodologies and tools.
- Ability to communicate technical concepts clearly to both technical and non-technical audiences, both verbally and in writing.
- Experience creating engaging and effective training materials from video tutorials to interactive learning experiences.
Technical / Functional Skills & Knowledge
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Learning Support Specialist
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Learning and Development Expert
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Project Support Specialist
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IT Support Specialist
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Technical Support Specialist
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Unlock Your Potential: Global Learning
1 week ago
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