Service Operations Director

1 month ago


Indore, Madhya Pradesh, India Rukmani Motors PVT LTD, Full time
Job Title: Service Operations Director

We are seeking a highly experienced Service Operations Director to join Rukmani Motors PVT LTD.

The ideal candidate will have at least 4+ years of experience as a general manager in the automobile service industry. A Graduate/MBA with 8-10 years of experience in the auto sector, preferably Maruti, is preferred to manage service operations effectively.

  • Key Responsibilities:
  • • Organise and lead teams to improve business performance and achieve targets
  • • Implement CSI management strategies to enhance customer satisfaction
  • • Develop and execute manpower enhancement plans to optimise operations
  • • Monitor and control operations to ensure efficiency and productivity
  • • Plan and implement capacity-building initiatives for employees
  • • Promote environment management, safety, and 4S principles across the organisation
  • • Utilise analytical skills to evaluate KPIs, productivity, labor utilisation, and inventory controls
  • • Foster a positive team culture through effective conflict resolution and team building

Requirements:

  • • Proven experience in leadership roles, particularly in service operations
  • • Strong understanding of business performance improvement and CSI management
  • • Excellent communication and interpersonal skills
  • • Ability to analyse data and make informed decisions
  • • Familiarity with computer applications and tools

What We Offer:

  • • Competitive salary range: ₹1,200,000 - ₹1,800,000 per annum
  • • Opportunity to work with a leading automotive company
  • • Collaborative and dynamic work environment
  • • Professional growth and development opportunities

About Rukmani Motors PVT LTD:

Rukmani Motors PVT LTD is a reputable automotive company committed to delivering exceptional service and quality products to its customers.



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