Airline Operations Manager

2 days ago


Aluva, Kerala, India beBeeTicketing Full time ₹ 20,00,000 - ₹ 30,00,000
Ticketing Professional Role

This is a Ticketing Executive position at an aviation company.

  • Airline Operations:
    • Manage airline reservations and issue tickets using computer systems.
    • Handle ticket reissue, cancellations, refunds, and date changes.
    • Maintain accuracy in fare calculations, currency conversions, and ticketing rules.
  • Customer Engagement:
    • Respond to client inquiries via phone, email, and in-person.
    • Advise customers on flight schedules, visa requirements, baggage policies, and travel insurance options.
  • Coordination & Documentation:
    • Collaborate with airlines and suppliers for group bookings, special requests, and fare negotiations.
    • Maintain up-to-date records of reservations, cancellations, and refunds.
  • Sales & Upselling:
    • Promote additional services like travel insurance, hotel bookings, and tour packages.
    • Support sales teams in achieving revenue targets through effective ticketing assistance.

**Qualifications:**

  • Degree in Travel and Tourism or related field.
  • 2-4 years of experience in airline ticketing operations.
  • Familiarity with IATA guidelines and airline fare rules beneficial.


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