Senior Customer Support Supervisor

Job Description- Lead and mentor team members to deliver results consistently- Own Key Performance Indicators for your team, manage processes to achieve goals and motivate and train your team.- Manage multi-layer squad and their performance through on-the-job coaching and mentoring.- Plan workforce management for optimal coverage, considering unknown...

Job Description – Customer Handling Supervisor (CHS)Position Title:  Customer Handling Supervisor (CHS)Location: [BLR]Department: Operations / Customer ServiceReports To: Regional HeadKey Responsibilities:Customer Relationship Management:Act as the primary point of contact for customers, ensuring their queries and issues are handled promptly and...

Overview:We are looking for an experienced Non-Voice Team Leader to manage and guide our team of customer support representatives. The ideal candidate will have strong leadership skills, a track record of excellent performance in non-voice support channels, and the ability to drive team productivity and customer satisfaction.Key Responsibilities:Lead,...

Job ResponsibilitiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required toolProvide recruitment support to candidates (fresh applicants, rehire) as per defined processesWalk customers/ Provide navigational support on self service portalEnsure security verifications are carried out per company...

Job DescriptionWe are seeking a highly skilled and experienced professional to lead our team as a Customer Support Supervisor, Devices. This role involves overseeing the performance of the team, fostering a culture of excellence, and ensuring high-quality customer interactions.

Overview:We are looking for an experienced Non-Voice Team Leader to manage and guide our team of customer support representatives. The ideal candidate will have strong leadership skills, a track record of excellent performance in non-voice support channels, and the ability to drive team productivity and customer satisfaction.Key Responsibilities:Lead,...

Team SupervisorWe are seeking a highly skilled Team Supervisor to join our team.A Team Supervisor in this role will oversee a team of customer service representatives, ensuring they provide excellent service to international customers.The successful candidate will be responsible for guiding their team to meet and exceed performance targets, managing daily...

Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

Role & responsibilitiesProvide prompt support via tickets or live chat. Dependable to be at work during assigned shifts and to complete work as expected. Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services. Perform miscellaneous duties as assigned..Preferred candidate profileExcellent...

Job DescriptionPosition: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.7 LPA to 3.8LPARoles and Responsibilities- Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.- - Handle multiple chats...