Strategic Client Experience Director

7 days ago


Gurgaon, Haryana, India Weber Shandwick Full time

Weber Shandwick, a global leader in communications and marketing solutions, seeks an experienced professional to join its team as a Manager - Client Experience. Based in Gurugram, this role presents an exciting opportunity for entrepreneurial leaders to drive client success.

About the Company

Weber Shandwick is one of the world's leading firms, operating in 79 cities across 6 continents. With a rich heritage in Asia Pacific spanning over 60 years, our expertise extends to Greater China, Japan and Korea, India, Southeast Asia, and Australia. We thrive in an always-on world, engaging with clients to solve unprecedented challenges born of technology-driven disruption.

Job Description

This role involves contributing to the development of client tactical plans and cross-community implementation activities, ensuring adherence to timelines, budget, and quality standards. You will be responsible for managing client expectations, building client relationships, confidence, and trust at the executional level. Your key skills will include project management, business acumen, industry knowledge, negotiation, and persuasion.

Responsibilities

  • Develop initial client communications, key messaging, and related materials
  • Successfully manage client expectations by ensuring adherence to timelines, budget, and quality standards
  • Contribute to the development of client tactical plans and cross-community implementation activities

Required Skills and Qualifications

The ideal candidate will have 4-5 years of experience in Public Relations, handling clients from Consumer, Technology, and Aviation sectors. Strong project management, business acumen, industry knowledge, negotiation, and persuasion skills are essential for success in this role.

Benefits and Compensation

This position offers a competitive salary of approximately ₹18 lakhs per annum, based on industry standards and location. In addition to a comprehensive compensation package, you will have opportunities to grow professionally within a dynamic and innovative organization.



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