Customer Relationship Manager for Ghaziabad

4 hours ago


Ghaziabad, Uttar Pradesh, India OS Mgmt Consulting Services Full time

About the Role:

We are seeking a skilled Customer Relationship Manager to join our team at OS Mgmt Consulting Services in Ghaziabad.

Key Responsibilities:

  • Build and maintain profitable relationships with key customers.
  • Resolve customer complaints quickly and efficiently.
  • Keep customers updated on the latest products to increase sales.
  • Understand individual customer needs and address them.
  • Meet with managers to plan customer satisfaction.
  • Conduct business reviews using CRM programmes.
  • Excellent customer handling skills in hybrid mode.
  • Customer escalation matrix handling.
  • Good hand in MIS Report Preparation.

Requirements:

  • Good communication and written skills in English and Hindi.
  • Presentable.
  • Previous experience in B2B Industry.
  • Technology skills in MS Office/ERP/SAP.
  • Minimum educational qualification of Graduate.
  • Typing skills of 25-35 WPM.

Location:

Within a radius of 10 to 20 km from our office.



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