Customer Relationship Manager for Ghaziabad

3 weeks ago


Ghaziabad, Uttar Pradesh, India OS Mgmt Consulting Services Full time

**Job Title:** Customer Relationship Manager for Ghaziabad

**Job Summary:** We are seeking an experienced Customer Relationship Manager to join our team at OS Mgmt Consulting Services in Ghaziabad. The successful candidate will be responsible for building and maintaining profitable relationships with key customers.

**Responsibilities:

  • Build and maintain profitable relationships with key customers.
  • Resolve customer complaints quickly and efficiently.
  • Keep customers updated on the latest products in order to increase sales.
  • Understand key customer individual needs and addressing these.
  • Meet with managers in the organization to plan customer satisfaction.
  • Conduct business reviews using CRM programmes.
  • Good command in customer handling in hybrid mode Face to Face or Offline or on call.
  • Customer escalation matrix handling.
  • Good hand in MIS Report Preparation.

**Requirements:

  • Communication Good Written and Verbal Skills (English & Hindi).
  • Presentable.
  • Previous Experience B2B Industry Preferred.
  • Technology MS Office/ERP/SAP.
  • Minimum Educational Qualification Graduate.
  • Location within a radius of 10 to 20 km from our office.
  • Typing Skills - 25-35 WPM.

**How to Apply:** Kindly share us your updated resume ASAP.



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