
Experienced Technical Support Professional
5 hours ago
We are seeking a seasoned Technical Customer Support Lead to join our dynamic team. In this critical role, you will oversee the technical support function and ensure seamless customer experiences.
The ideal candidate will possess:
- 5+ years of experience in technical customer support or a related field.
- Strong analytical skills with intermediate to advanced proficiency in Excel.
- Experience working with support ticketing systems such as Jira Service Desk.
- Familiarity with customer invoicing, billing, or finance operations in a SaaS or B2B environment.
This is a challenging opportunity for an experienced professional who can provide exceptional technical support while collaborating closely with cross-functional teams.
Please reach out for more details and share your updated CV if interested.
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