Strategic Sales Operations Manager

2 days ago

Chennai, Tamil Nadu, India Positka Full time
Job Overview
We are seeking a highly motivated and exceptionally driven individual to lead our sales operations activities as a Strategic Sales Operations Manager. This role offers a strong foundation in sales operations, bid management, office administration, and other related areas. It prepares candidates for leadership roles like Sales Ops Team Lead or Operations Manager by building skills in collaboration, decision-making, and efficiency.

About Us
Positka is a boutique consulting firm with blue-chip multinational clients. We provide a broad range of outcome-based offerings across cybersecurity and IT operations. Our entrepreneurial journey offers a unique opportunity to work with the best professionals in the world and achieve outstanding financial rewards.

Key Responsibilities
  • Lead the coordination and planning of sales operations activities, ensuring seamless integration across departments and alignment with business objectives.
  • Identify areas for operational improvement and implement strategies to optimize processes, streamline workflows, and remove bottlenecks to enhance overall efficiency and effectiveness.
  • Serve as the primary liaison between leadership, sales, marketing, finance, project teams, and others, fostering strong communication and collaboration to ensure smooth operational flow.
  • Oversee the entire bid management process, ensuring seamless coordination from RFP receipt to proposal submission, managing timelines, allocating resources effectively, and ensuring all deliverables meet organizational standards and client requirements.
  • Collect, analyze, and interpret data related to sales pipelines and bid activities, preparing regular reports and presentations to provide actionable insights and recommendations for continuous improvement.
  • Oversee the allocation and management of inventory, including laptops and other business assets.
  • Guide and mentor new team members during their onboarding process, including asset allocation, ID provisioning, and role familiarization.
  • Act as the critical point of escalation for any operational roadblock or issues, using problem-solving skills to find and implement solutions quickly and effectively.
  • Ensure that all operational activities and bids are properly documented and compliant with internal policies and industry regulations, assisting in creating and updating SOPs, templates, and other process documentation.
  • Build and maintain strong relationships with key internal and external stakeholders, including clients, vendors, and other departments, to ensure alignment and meet operational goals.


Requirements
To be successful in this role, you will need:
  • Bachelor's or Master's degree in Business, Operations Management, Sales, or a related field.
  • Minimum of 4-5 years of experience in sales operations, bid management, general administration, or other related fields.
  • Demonstrated expertise in managing bid and billing processes is highly desirable and will be considered a significant advantage.
  • Strong analytical and problem-solving skills.
  • Excellent leadership, communication, and interpersonal skills, with a proven ability to manage a team and collaborate cross-functionally.
  • Skilled in recognizing operational inefficiencies and driving process optimization to enhance workflow, productivity, and overall performance.
  • Proven experience managing multiple tasks, projects, and deadlines in a fast-paced environment while maintaining high standards of quality and team cohesion.
  • The ability to independently, proactively, and effectively prioritize and manage multiple tasks.
  • Ability to maintain a friendly, upbeat, and professional demeanor.
  • Technical proficiency in Microsoft 365 tools, with the ability to independently manage processes like employee onboarding and other operational tasks efficiently.
  • Ability to organize, facilitate, and participate in client and partner meetings or events, representing the organization professionally and effectively.
  • Fluent in both written and spoken English, with excellent communication skills.


Career Path
This role offers a stepping stone toward broader operational leadership and strategic roles, providing opportunities to work closely with senior leadership, department heads, and other senior individuals. With a competitive salary package, you will be rewarded for your hard work and dedication to delivering exceptional results.

Remuneration
The estimated salary for this role is $120,000 - $150,000 per year, depending on experience and qualifications.

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