
Operations Excellence Associate
2 days ago
We're dedicated to transforming youth into highly skilled tech professionals.
Our mission is to empower individuals by providing access to vernacular content and interactive learning.
By leveraging Generative AI tools, we aim to automate tasks and improve workflows.
As a key member of our team, you will play a crucial role in ensuring the smooth execution of academic and content operations.
You will work closely with various teams to ensure timely delivery of high-quality content.
Key responsibilities include:
- Supporting academic and content operations with precision and consistency
- Driving seamless execution of daily tasks through proactive coordination and follow-ups
- Ensuring timely and high-quality delivery by collaborating across teams and functions
- Maintaining structure and clarity across tools, trackers, and platforms to uphold operational excellence
- Taking responsibility for team building – including shortlisting candidates, coordinating interview processes, and conducting interviews
- Collaborating with internal stakeholders to align on hiring needs and support closure of requirements
- Identifying opportunities to streamline workflows and improve both team building and operational processes
To succeed in this role, you should be a detail-oriented individual who can handle reports, trackers, and time-sensitive updates accurately.
A Bachelor's degree in Computer Science or relevant branches is required. You should also possess clear and professional communication skills – both written and verbal.
Required skills and qualifications include:
- Bachelor's degree in Computer Science or relevant branches
- Comfortable with Google Sheets / Excel – should know how to use basic formulas, filters, and formatting
- Can navigate and work on online tools, dashboards, and platforms with ease
- Clear and professional communication skills – both written and verbal
- Detail-oriented – able to handle reports, trackers, and time-sensitive updates accurately
- Self-starter – takes initiative, follows up, and gets things done without constant supervision
Join us in creating a brighter future for tech professionals. We look forward to hearing from you
Some additional details about this position:
Responsibilities:
- Drive process improvements across various teams and departments
- Develop strong working relationships with cross-functional teams
- Improve workflow efficiency and automation using Generative AI tools
- Work closely with leadership to develop strategic plans and goals
Benefits:
- Competitive compensation package
- Opportunities for career growth and advancement
- Comprehensive benefits program
- Recognition and rewards for outstanding performance
Requirements:
- Strong analytical and problem-solving skills
- Ability to work effectively in a fast-paced environment
- Excellent communication and interpersonal skills
- High level of professionalism and integrity
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