International Voice Process Team Manager

7 days ago


Nellore, Andhra Pradesh, India beBeeTeamLeader Full time ₹ 9,00,000 - ₹ 12,00,000
Team Leader Operations Job Summary

This role involves leading a team of voice agents, overseeing daily operations, and ensuring quality standards are met.

  • We are seeking an experienced Team Leader to manage our international voice process.
About This Role

This is a leadership position that requires strong communication, problem-solving, and analytical skills. As a Team Leader, you will be responsible for:

  • Managing a team of voice agents to achieve targets and meet service level agreements (SLAs).
  • Overseeing daily operations to ensure smooth delivery of services.
  • Maintaining quality standards through monitoring and feedback.
  • Collaborating with internal stakeholders and clients to resolve issues and improve processes.
Responsibilities
  1. Team Management


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