Team Performance Manager

6 days ago


Nellore, Andhra Pradesh, India beBeeOrganizational Full time ₹ 15,00,000 - ₹ 20,00,000

Job Title: Team Leader

A team leader plays a pivotal role in the success of our operations by leading and managing a team of 15-20 members.

We are looking for an exceptional individual to drive team performance across productivity, quality, shrinkage, and attrition.

The ideal candidate will provide regular coaching and support to team members, review and recommend improvements to processes to enhance performance and customer satisfaction (CSAT).

Suitable candidates should be able to identify training needs and address process gaps, monitor performance and conduct weekly coaching sessions, handle floor support and escalations, and maintain achievement of individual contributor (IC) targets.

Prior experience in handling international processes and team management is necessary. Excellent verbal and written communication skills in English are required.

A strong organizational and analytical ability is also desired. This role requires flexibility to work in a dynamic environment.

  • Bachelor's degree in any field
  • Prior experience in team management and supervision
  • Excellent verbal and written communication skills in English
  • Strong organizational and analytical abilities

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