
Real Estate Team Leader Manager
1 day ago
This is a leadership role where you will oversee the closing team, focusing on driving sales performance, managing daily operations, and ensuring seamless customer experiences.
- Lead and manage a high-performing team of closing managers to achieve revenue targets and optimize sales effectiveness through coaching, reviews, and training.
- Develop and execute strategies to increase walk-in to booking conversion ratios, average ticket sizes, and post-sale engagement.
- Maintain in-depth knowledge of project pricing, unit availability, promotional offers, buyer objections, and negotiation levers to provide accurate and up-to-date information to customers.
- Drive daily adherence to SOPs, from welcoming prospects to structured tours, documentation, CRM updates, and closure workflows, to ensure a smooth and efficient process.
- Facilitate upsell conversations by promoting higher floors, premium views, clubhouse upgrades, or add-on parking aligned with buyer profiles.
- Track visitor patterns, buyer questions, and conversion blockers to recommend tactical interventions to improve performance.
- Provide real-time market feedback to central teams on competitor pricing, offers, and buyer sentiment.
- Audit and process feedback, set charters, and clear SOPs for the Closing team in conjunction with Marketing and Strategy Heads.
- MBA or equivalent postgraduate qualification
- 8–10 years of experience in front-end sales; prior real estate exposure preferred
- Demonstrated success in managing sales teams and delivering high-value closures
- Familiarity with premium homebuyers and high-touch engagement environments
- Experience in Tier 1 real estate companies will be an advantage
- Strong people management skills with a hands-on leadership style
- High confidence, emotional intelligence, and clarity in communication
- Deep understanding of buyer motivations and objection-handling frameworks
- Ability to balance field execution with team oversight and internal coordination
- Resilient, energetic, and goal-oriented – thrives in a high-intensity sales environment
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