Training Development Specialist

1 day ago

Gurgaon, Haryana, India AiSensy Full time
About AiSensy

AiSensy is a pioneering WhatsApp-based marketing and engagement platform, empowering businesses to drive growth through effective communication.

  • Enabling over 50,000 businesses with seamless WhatsApp engagement and marketing capabilities
  • Processed over 400 crores of WhatsApp messages annually between businesses and users via AiSensy
  • Proudly working with top brands like Delhi Transport Corporation, Vivo, Physicswallah, and more
  • Fostering high-impact growth for businesses, with revenues increasing by up to 80% using the AiSensy platform
  • Mission-driven and growth-stage startup backed by leading investors, including Marsshot.vc, Bluelotus.vc, and 50+ angel investors

Job Overview

We are seeking an accomplished Training Development Specialist to spearhead organizational learning initiatives, create impactful training programs, and cultivate a culture of continuous growth and development. The ideal candidate will possess expertise in designing and delivering engaging learning experiences that empower employees at all levels.

Main Responsibilities:

1. Learning Strategy & Needs Analysis

  • Conduct thorough assessments of training needs across the organization through surveys, focus groups, and consultations with managers
  • Develop and execute a comprehensive L&D strategy aligned with business objectives and individual growth opportunities

2. Training Program Design & Implementation

  • Design and deliver innovative learning programs (onsite, virtual, or blended) for technical, functional, and soft skills
  • Drive onboarding training for new hires, ensuring a smooth transition and alignment with company values
  • Develop leadership programs to upskill managers and team leads for effective performance management

3. Content Development

  • Develop training materials, resources, and modules (workshops, presentations, e-learning, videos)
  • Leverage industry-best tools and practices for engaging content delivery

4. Performance & Skill Assessment

  • Track progress and effectiveness of learning programs through feedback, KPIs, and data analysis
  • Provide actionable reports and insights to leadership for continuous improvement

5. Learning Tools & Platforms

  • Implement and manage learning management systems (LMS) or tools to streamline employee development initiatives
  • Stay updated with trends in L&D, tools, and technology to integrate innovative learning solutions

6. Employee Engagement & Development Culture

  • Promote a learning culture by organizing knowledge-sharing sessions, mentorship programs, and growth opportunities
  • Collaborate with department heads to align team-level training goals with business outcomes

7. Team Support & Coordination

  • Coordinate with internal trainers, subject-matter experts, and external learning partners
  • Ensure seamless execution of L&D initiatives, from planning to implementation

Qualifications & Skills Required:

  • Bachelor's degree in HR, Organizational Development, Psychology, or related field; MBA/PGDM in HR is a plus
  • 5–8 years of experience in Learning & Development roles, preferably in a B2B SaaS startup or technology-driven company
  • Proven track record of developing, managing, and implementing L&D programs
  • Strong knowledge of learning methodologies, instructional design principles, and LMS platforms
  • Excellent facilitation, presentation, and communication skills
  • Strong analytical and project management skills to measure training effectiveness
  • Proficiency in tools like Google Suite, Microsoft Office, and content creation platforms (e.g., Articulate, Canva, or similar tools)
  • Ability to work collaboratively across teams and adapt to a fast-paced, dynamic startup environment

About the Role:

  • The successful candidate will be responsible for driving the development and implementation of training programs that foster a culture of continuous growth and learning within the organization
  • The role requires strong analytical and project management skills to measure training effectiveness and make data-driven decisions
  • The ideal candidate will have a proven track record of developing, managing, and implementing L&D programs in a B2B SaaS startup or technology-driven company

Why Join AiSensy?

  • Be part of a fast-growing, mission-driven startup transforming the way businesses communicate through WhatsApp
  • Collaborate with young, enthusiastic, and highly driven individuals who share your passion for innovation and growth
  • Take ownership, build systems, and grow alongside a thriving organization that prioritizes employee development and well-being
  • Enjoy a supportive, innovative work culture that promotes continuous learning, leadership growth, and career advancement opportunities

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