Training Administration Specialist

6 days ago


Gurgaon, Haryana, India NIIT Full time

About NIIT
NIIT is transforming the way the world learns, for the better. Our company has been helping leading companies transform their learning ecosystems since 1981. We provide comprehensive, high-impact managed learning solutions that weave together the best of learning theory, technology, operations, and services.

Job Description

We are looking for a Training Administration Specialist to join our team in Gurgaon. The role involves providing 24*5 training administration support to top companies in the EMEA, NAM & APAC region.

Responsibilities:
  • Assist customers with training administration issues via email
  • Provide customers with resolutions or training scheduling options
  • Gather additional information about reported issues
  • Perform detailed case analysis and document cases in the system and generate tickets
  • Generate daily/weekly reports for customers on Microsoft Excel
  • Perform training management activities on Learning Management Systems

The ideal candidate should have excellent written and verbal communication skills. A graduate degree in any field (B.A., B.com, BBA, BHM, B.Sc., BCA, B. Tech) is required. Working knowledge of computers is essential. Rotational shift (in night shifts) with night allowances will be provided.

Requirements:
  • Graduate degree in any field (B.A., B.com, BBA, BHM, B.Sc., BCA, B. Tech)
  • Working knowledge of computers
  • Excellent written and verbal communication skills
  • Rotational shift (in night shifts) with night allowances

The salary for this position is estimated to be around ₹12,00,000 per annum based on the location and industry standards. Both sides cab facilities will be provided, with no deductions. An 18-month service agreement is required.



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