Training and Quality Specialist

2 weeks ago


Gurgaon, Haryana, India Talent Ro Full time
Training and Development Role

We are looking for a skilled Training and Quality Specialist to join our team at Talent Ro. In this role, you will be responsible for collaborating proactively on content and enhancement of learner materials by providing feedback and curriculum development.

The ideal candidate should have expertise in training and development and be able to plan and execute training workshops and projects. They should also be able to interact with customers to identify other improvement areas in policies and processes.

This is a dynamic opportunity that requires strong communication and interpersonal skills. The successful candidate will also be responsible for ensuring minimal to zero escalations by conducting regular audit of calls and other borrower communications.

Key Responsibilities:

  • Collaborate proactively on content and enhancement of learner materials by providing feedback and curriculum development
  • Plan and execute training workshops and projects to monitor and groom poor performing team members/vendors
  • Interact with customers to identify other improvement areas in policies and processes

Requirements:

  • Degree in relevant field (e.g. Education, Instructional Design)
  • Minimum 3 years of experience in Training and Development
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment

Salary: $70,000 - $90,000 per year

Benefits:

  • Competitive salary
  • Benefits package including medical, dental, and vision insurance
  • 401(k) retirement plan
  • Generous paid time off

Talent Ro is an equal opportunities employer.



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