Retention Specialist

4 days ago


Agra, Uttar Pradesh, India beBeeCustomerRetention Full time ₹ 80,00,000 - ₹ 1,20,00,000

Key Account Manager Opportunity

We are looking for a skilled Key Account Manager to oversee our CRM campaigns and customer retention initiatives. The ideal candidate will have a strong background in segmentation, personalization, and journey mapping.

Responsibilities

  • Develop and execute comprehensive CRM strategies to drive customer loyalty and retention
  • Collaborate with internal stakeholders to ensure seamless execution of daily business-as-usual tasks
  • Design and implement customer journeys across multiple touchpoints to enhance the overall customer experience
  • Work closely with creative, category, product, and analytics teams to gather insights and inform campaign optimization
  • Build and maintain dashboards to report on campaign performance and identify areas for improvement
  • Manage vendor relationships for CRM platforms, ensuring timely resolution of operational issues and new feature rollouts

Requirements

  • 3-5 years of experience in CRM or lifecycle marketing within consumer tech or e-commerce
  • Strong analytical mindset with expertise in campaign reporting and A/B testing
  • Familiarity with CRM and attribution tools, including Clevertap, MoEngage, Branch, etc
  • Excellent communication and stakeholder management skills
  • Ability to thrive in a fast-paced, experiment-driven environment

  • Retention Specialist

    2 weeks ago


    Agra, Uttar Pradesh, India beBeeRetention Full time ₹ 9,25,000 - ₹ 13,55,000

    Key Roles and Responsibilities:As a Retention Specialist, you will be responsible for driving user retention and reactivation efforts across our music streaming platform. This is an exceptional opportunity to leverage your analytical skills, creativity, and problem-solving abilities to design and execute data-driven campaigns that deliver tangible...

  • Retention Strategist

    20 minutes ago


    Agra, Uttar Pradesh, India beBeeCustomer Full time ₹ 80,00,000 - ₹ 1,20,00,000

    We are seeking a skilled Customer Retention Specialist to join our team. In this role, you will play a pivotal part in driving customer satisfaction and loyalty.Key ResponsibilitiesManage customer retention through effective communication, issue resolution, and process improvements.Identify and resolve issues promptly to prevent churn and improve overall...


  • Agra, Uttar Pradesh, India beBeeRetention Full time ₹ 80,00,000 - ₹ 2,20,00,000

    Churn Prevention SpecialistOur organization is seeking a highly skilled Churn Prevention Specialist to join our team. As a key member of our retention strategy, you will be responsible for identifying and preventing user churn, and developing strategies to re-activate lapsed listeners.Job Description:The Churn Prevention Specialist will work closely with the...

  • AR Specialist

    1 week ago


    Agra, Uttar Pradesh, India beBeeNegotiation Full time ₹ 7,50,000 - ₹ 9,50,000

    As an accounts receivable specialist, your primary responsibility will be to ensure timely payment from healthcare providers. You will work closely with clients to manage a portfolio of accounts receivable and negotiate payment plans.Key Responsibilities:Manage accounts receivable and communicate effectively with healthcare providers and patientsAnalyze and...


  • Agra, Uttar Pradesh, India beBeeRelationship Full time ₹ 40,00,000 - ₹ 1,22,00,000

    Client Relations SpecialistWe're looking for a Client Relations Specialist to join our team.This role involves engaging with existing customers, cultivating profitable relationships, and interacting with clients via calls and messages.The successful candidate will be responsible for the retention, renewals, and referrals of our students.To succeed in this...


  • Agra, Uttar Pradesh, India beBeeCustomerGrowth Full time ₹ 18,00,000 - ₹ 25,00,000

    Product Growth SpecialistWe are seeking a seasoned product professional to spearhead customer growth initiatives. This role combines strategic consulting with hands-on product execution, leveraging data-driven insights, structured experimentation, and retention strategies to unlock sustainable growth and deliver measurable business impact.Key...


  • Agra, Uttar Pradesh, India beBeeRetention Full time US$ 60,000 - US$ 80,000

    Customer Retention SpecialistWe are seeking a proactive Customer Retention Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues.This requires advanced knowledge...

  • Engagement Specialist

    2 weeks ago


    Agra, Uttar Pradesh, India beBeeReactivation Full time ₹ 30,00,000 - ₹ 40,00,000

    Job Title: Engagement SpecialistWe are seeking a skilled marketer to prevent user churn and reactivate lapsed listeners through targeted strategies and personalized approaches.This role requires a data-driven specialist who can analyze user behavior, identify areas of disengagement, and develop effective solutions to save users or bring them back to the...


  • Agra, Uttar Pradesh, India beBeeCustomerService Full time ₹ 18,000 - ₹ 25,000

    As a customer service specialist, you will be responsible for delivering exceptional experiences to our clients through timely and effective communication. Our ideal candidate is a strong communicator with excellent interpersonal skills who can work closely with the sales team to support customer acquisition and retention efforts.The successful applicant...


  • Agra, Uttar Pradesh, India beBeeTechnical Full time ₹ 7,50,000 - ₹ 15,00,000

    Technical Onboarding SpecialistJob Overview: Technical onboarding specialists play a vital role in ensuring a seamless transition for new hires. As a technical onboarding specialist, you will be responsible for developing and implementing onboarding programs that meet the needs of our diverse workforce.">Key Responsibilities:Develop and implement effective...