Branch Leader

• Manage and oversee the branch's operations, ensuring seamless day-to-day functioning.
• Monitor and analyze financial performance, including profit and loss statements and balance sheets, to drive informed decision-making.
• Track and evaluate daily productivity and book movement within the branch, identifying areas for improvement.
• Promote new business development through liability generation and customer acquisition strategies.
• Cross-sell various third-party products and asset offerings to enhance customer relationships and revenue streams.
• Maintain and deepen high-net-worth individual (HNI) customer relationships, delivering exceptional service and support.
• Ensure accurate headcount budget management within the branch.
• Adhere to company values and personality standards, fostering a positive work environment and commitment to excellence.
• Effectively manage and motivate teams, promoting teamwork and collaboration to achieve shared goals.
• Encourage ongoing learning and skill development among team members, enhancing their capabilities and performance.
• Clarify roles and responsibilities among employees, minimizing attrition and ensuring a cohesive team dynamic.
• Guarantee timely updates of critical documents and templates, maintaining organizational efficiency.
• Conduct regular employee engagement programs and marketing events to foster a positive brand image and attract top talent.
• Maintain in-depth knowledge of banking operations, products, and services, staying up-to-date with industry trends and regulatory requirements.
• Communicate essential information to employees, ensuring smooth branch operations and addressing any concerns or issues promptly.
• Escalate critical issues impacting business, implementing effective solutions to mitigate risks and ensure compliance.
• Comply with relevant regulatory and statutory requirements, adhering to ISO 9001:2000 standards and meeting quality parameters.
• Ensure the safety and security of bank assets and customer property, maintaining a secure working environment.
• Meet audit-related deliverables, both internal and external, as prescribed by regulatory norms.
• Submit timely MIS reports, providing actionable insights for informed decision-making.
• Allocate service RM codes effectively, conducting quarterly reviews to optimize performance.
• Provide regular training on KYC/AML, prioritizing risk management and compliance.
• Implement CRM effectively across sales, relationship, and BSD departments, reviewing progress regularly to ensure optimal results.

• Proven track record in branch management, with expertise in financial analysis and performance optimization.
• Excellent communication and interpersonal skills, with the ability to engage and motivate teams.
• Strong analytical and problem-solving skills, with a focus on driving business growth and improving operational efficiency.
• Ability to stay up-to-date with industry trends, regulatory requirements, and best practices in banking operations.
• Highly organized and detail-oriented, with a focus on managing multiple priorities and deadlines.
• Strategic thinking and planning skills, with the ability to develop and implement effective plans to drive business success.

As a Branch Manager, you will have the opportunity to work in a dynamic and fast-paced environment, driving business growth and innovation. You will be supported by a talented team and provided with opportunities for professional development and growth.

We are committed to providing a safe and inclusive work environment, where everyone has the opportunity to thrive. If you are a motivated and ambitious individual with a passion for leadership and business development, we encourage you to apply for this exciting opportunity.