
Infrastructure Technical Support Professional
6 days ago
Network Infrastructure Support Specialist
About the Role:
You will provide remote support for consultants and local IT teams in India and Singapore. This role is critical to a new enterprise connectivity initiative, with future rollout planned across multiple countries.
Key Responsibilities:
- Support consultants and local IT teams with device setup and connectivity troubleshooting.
- Perform end-to-end router configuration from unboxing to deployment.
- Troubleshoot Netgear Nighthawk devices and similar enterprise Wi-Fi equipment.
- Provide step-by-step guidance to end-users during live troubleshooting calls.
- Manage VPN setup, configuration, and troubleshooting for remote users.
- Document workflows and escalate to global IT teams when needed.
Required Skills & Experience:
- 4+ years of experience in Network Support or IT Infrastructure roles.
- Proven experience configuring routers, VPNs, and enterprise Wi-Fi devices.
- Ability to explain and walk through router configuration processes CLI/GUI.
- Strong knowledge of VPN technologies IPSec, SSL, Cisco AnyConnect, Zscaler etc.
- Hands-on troubleshooting with Netgear Nighthawk or equivalent devices.
- Excellent English proficiency, with ability to guide consultants and IT staff effectively.
Benefits:
- Opportunity to work on large-scale IT support rollouts.
- Chance to develop expertise in network infrastructure and VPN technologies.
We Are Looking For:
- Experienced professionals who can handle complex network issues.
- Individuals with strong problem-solving skills and attention to detail.
-
IT Infrastructure Professional
5 days ago
Cochin, Kerala, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000IT Support SpecialistThe IT support specialist plays a critical role in ensuring business continuity by providing comprehensive support across IT infrastructure, encompassing end-user support, networking, servers, and IT systems.Key Responsibilities:Provide technical assistance for desktops, laptops, mobile devices, and enterprise applications.Monitor and...
-
Technical Support Professional
1 day ago
Cochin, Kerala, India beBeeTechnical Full time ₹ 5,00,000 - ₹ 10,00,000Job Title: Technical Support SpecialistWe are seeking a skilled technical support specialist to fill this role. The ideal candidate will have a strong background in technical troubleshooting, customer service, and communication skills.Key Responsibilities:Provide technical support via phone to a global customer base.Handle basic technical assistance queries...
-
IT Operations Support Professional
2 days ago
Cochin, Kerala, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000Job Title:Technical Support SpecialistJob Description:We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing expert support and troubleshooting services to our users. Your primary goal will be to ensure that all technical issues are resolved in a timely and...
-
Technical Support Specialist
4 days ago
Cochin, Kerala, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 20,00,000Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced Technical Support Specialist to join our team.The successful candidate will have 2+ years of experience in a technical support role assisting customers via phone and ticketing systems.They will possess a solid understanding of TCP/IP, DNS, DHCP, and other Layer 2/3...
-
IT Systems Support Professional
1 week ago
Cochin, Kerala, India beBeeITsupportspecialist Full time ₹ 3,00,000 - ₹ 6,00,000Job OverviewThe IT Support Specialist plays a vital role in providing high-quality technical assistance to our clients, ensuring their IT systems operate efficiently and effectively.Your primary responsibility will be to provide remote technical support via phone, email, or chat, addressing a wide range of IT-related issues including hardware and software...
-
IT Support Professional
1 day ago
Cochin, Kerala, India beBeeTechnology Full time ₹ 6,00,000 - ₹ 12,00,000Job Title: IT Support ProfessionalWe are seeking a highly skilled Information Technology professional to fill a key role in our organization.In this position, you will provide technical support and assistance to ensure the smooth operation of our IT systems.Key Responsibilities:Provide level 1 and level 2 technical support to internal customersTroubleshoot...
-
Technical Support Specialist
2 weeks ago
Cochin, Kerala, India beBeeCustomeroriented Full timeTechnical Support ProfessionalWe are seeking a proactive and customer-oriented technical support professional to provide technical assistance to clients and internal teams. The ideal candidate will troubleshoot software, hardware, and network-related issues.Key Responsibilities:Assist customers via phone, email, and chat to resolve technical issues...
-
Technical Support
3 days ago
Cochin, Kerala, India gekinformation Full time ₹ 1,50,000 - ₹ 1,80,000 per yearRespond to customer inquiries via phone, email, or chat in a professional and timely manner.Diagnose and troubleshoot software, hardware, and network-related issues.Guide users through step-by-step solutions and provide remote support when required.Log, track, and document customer issues and solutions in the ticketing system.Escalate unresolved issues to...
-
Chief Technical Support Expert
1 day ago
Cochin, Kerala, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000Job Summary:We are seeking a Technical Specialist to support our operations.This role involves providing technical assistance and resolving complex issues in an efficient manner.Key Responsibilities:Excellent Communication SkillsTroubleshooting Experience: diagnosing and resolving complex issues using standard operating proceduresSupport ExperienceKnowledge...
-
Technical Support
2 days ago
Cochin, Kerala, India ThoughtBox Online Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Summary: We are seeking a proactive and customer-oriented Technical Support to join our team. The ideal candidate will provide technical assistance to clients and internal teams, troubleshooting software, hardware, and network-related issues. This role requires strong problem-solving skills, effective communication, and a commitment to delivering timely...