Technical Support
5 days ago
- Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
- Diagnose and troubleshoot software, hardware, and network-related issues.
- Guide users through step-by-step solutions and provide remote support when required.
- Log, track, and document customer issues and solutions in the ticketing system.
- Escalate unresolved issues to higher-level support teams or developers.
- Provide technical guidance and training to customers regarding product usage.
- Ensure customer satisfaction through effective problem-solving and communication.
- Stay updated with product knowledge, new features, and industry trends.
Job Type: Fresher
Pay: From ₹15,000.00 per month
Language:
- English (Preferred)
Work Location: In person
-
Technical Support
4 days ago
Cochin, Kerala, India ThoughtBox Online Services Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Summary: We are seeking a proactive and customer-oriented Technical Support to join our team. The ideal candidate will provide technical assistance to clients and internal teams, troubleshooting software, hardware, and network-related issues. This role requires strong problem-solving skills, effective communication, and a commitment to delivering timely...
-
Technical Support
3 days ago
Cochin, Kerala, India Brototype Full time ₹ 2,40,000 - ₹ 3,00,000 per yearWe're Hiring: Technical Support – Software Development (Student Assistance) Location:Kochi - Onsite. Company:Brototype Salary:₹20,000 – ₹25,000/month (negotiable based on skills and experience) Probation Period:3 Months Employment Type:Full-timeAre you passionate about tech and love helping others grow? Brototype is looking for a Technical...
-
Technical Support Fresher
1 week ago
Cochin, Kerala, India ThoughtBox Online Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob Summary:We are seeking a proactive and customer-oriented Technical Support to join our team. The ideal candidate will provide technical assistance to clients and internal teams, troubleshooting software, hardware, and network-related issues. This role requires strong problem-solving skills, effective communication, and a commitment to delivering timely...
-
Technical Support Engineer
1 week ago
Cochin, Kerala, India DAMSURE Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob OverviewDamsure Expert Buildcare LLP is looking for a Technical Support Engineer (Civil) to join our team in the South Zone. The role involves providing field-level technical support, monitoring site operations and quality, handling warranty claims, and ensuring smooth execution of projects with proper documentation and compliance.Key...
-
Technical Support Associate
5 days ago
Cochin, Kerala, India Voxbay Full time ₹ 4,80,000 - ₹ 6,00,000 per yearPosition SummaryWe are looking for an experienced L2 Technical Support Engineer with 2–3 years of hands-on experience in networking, Linux basics, and customer support. The ideal candidate will work closely with our clients to troubleshoot, resolve technical issues, and ensure seamless operations of IT systems.Key Responsibilities· Provide L2 technical...
-
Technical Support Associate- L2
1 week ago
Cochin, Kerala, India Voxbay Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are seeking a highly skilled and motivated Technical Support L2 professional to join our dynamic team .This role is integral to ensuring our customers receive top-tier technical assistance for a wide range of telecommunications products and services. The successful candidate will be tasked with diagnosing and resolving technical issues escalated from...
-
Senior Technical Support Associate
1 week ago
Cochin, Kerala, India Voxbay Full time ₹ 20,000 - ₹ 35,000 per yearWe are seeking a highly skilled and motivated Technical Support L2 professional to join our dynamic team .This role is integral to ensuring our customers receive top-tier technical assistance for a wide range of telecommunications products and services. The successful candidate will be tasked with diagnosing and resolving technical issues escalated from...
-
Technical Support Executive
19 hours ago
Cochin, Kerala, India Softloom It Solutions Full time ₹ 1,20,000 - ₹ 1,44,000 per yearLocation: Kochi – Softloom IT SolutionsEducation: Bachelor's Degree in Computer Science or related fieldExperience: FresherSalary: ₹10,000 – ₹12,000 per monthJob ResponsibilitiesHandle customer queries and provide supportOffer basic technical assistance to clientsMaintain client relationships and follow-upsEnsure customer satisfaction through...
-
L2- Technical Support Associate
4 days ago
Cochin, Kerala, India Voxbay Full time ₹ 2,00,000 - ₹ 6,00,000 per yearResponsibilitiesProvide advanced technical support for telecommunications products and services to customers and field technicians.Diagnose and resolve complex telecommunication issues escalated from Level 1 support.Document technical issues and solutions in the ticketing system for tracking and reporting purposes.Collaborate with engineering and operations...
-
Hardware And Technical Support Engineer
5 days ago
Cochin, Kerala, India ChavaraMatrimony Full time ₹ 6,00,000 - ₹ 12,00,000 per yearThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.ResponsibilitiesReproduce...