FatakPay Digital Debt Recovery Expert

12 hours ago


Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time
Digital Debt Collection Specialist Job Description:

We are seeking an experienced Digital Debt Collection Specialist to join our team at FatakPay Digital Pvt. Ltd. The successful candidate will be responsible for developing and implementing digital debt collection strategies, leveraging digital channels like SMS, WhatsApp, IVR, and conversational bots for targeted customer engagement.

Key Responsibilities:
  • Leverage digital channels for targeted customer engagement.
  • Work with tech teams to incorporate automation and AI-based tools into the collection process.
  • Ensure all strategies comply with regulatory guidelines and company policies.
  • Develop mechanisms to identify and mitigate risks in the debt collection process.

Required Skills and Qualifications:
  • Minimum 5 years of experience in digital debt collection or financial services.
  • Graduate/Postgraduate in Business Administration, Finance, or related field.
  • Advanced proficiency in Excel, data analytics tools, and CRM systems.

Benefits:
- Competitive salary with performance-based incentives.
- Leadership opportunities in a fast-growing fintech environment.
- Exposure to cutting-edge technology and industry best practices.

Estimated Salary: ₹22,00,000 - ₹30,00,000 per annum.

About FatakPay Digital:
FatakPay Digital Pvt. Ltd. is a fintech company that provides digital payment solutions. We are committed to delivering innovative and reliable services to our customers.

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