Customer Service Liaison
4 weeks ago
The Front Office Specialist will provide exceptional customer service and support to our clients and internal teams.
This role is responsible for maintaining a professional and welcoming reception area, ensuring all necessary materials and equipment are available.
Key Responsibilities:
- Greet and welcome clients, visitors, and colleagues in a friendly and courteous manner.
- Direct visitors to the appropriate person or office.
- Answer, screen, and forward incoming phone calls and emails.
- Ensure the reception area is tidy and presentable at all times.
- Provide accurate and helpful information to clients and colleagues.
- Receive, sort, and distribute mail and deliveries.
- Maintain office security and control access via the reception desk.
- Order office supplies and manage inventory.
- Update calendars and schedule meetings and events.
- Arrange transportation for clients and colleagues as needed.
- Maintain accurate records and perform clerical duties as required.
Requirements:
- Diploma or degree in a relevant field (desirable).
- Excellent communication and interpersonal skills.
- Proven experience as a Receptionist or Front Office Representative.
- Proficiency in Microsoft Office applications.
- Ability to work in a fast-paced environment and multitask effectively.
- Human Resources
Full-time
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