Customer Service Liaison

4 weeks ago


Mumbai, Maharashtra, India Alliance Recruitment Agency Full time
Job Requirements

The Front Office Specialist will provide exceptional customer service and support to our clients and internal teams.

This role is responsible for maintaining a professional and welcoming reception area, ensuring all necessary materials and equipment are available.

Key Responsibilities:

  • Greet and welcome clients, visitors, and colleagues in a friendly and courteous manner.
  • Direct visitors to the appropriate person or office.
  • Answer, screen, and forward incoming phone calls and emails.
  • Ensure the reception area is tidy and presentable at all times.
  • Provide accurate and helpful information to clients and colleagues.
  • Receive, sort, and distribute mail and deliveries.
  • Maintain office security and control access via the reception desk.
  • Order office supplies and manage inventory.
  • Update calendars and schedule meetings and events.
  • Arrange transportation for clients and colleagues as needed.
  • Maintain accurate records and perform clerical duties as required.

Requirements:

  • Diploma or degree in a relevant field (desirable).
  • Excellent communication and interpersonal skills.
  • Proven experience as a Receptionist or Front Office Representative.
  • Proficiency in Microsoft Office applications.
  • Ability to work in a fast-paced environment and multitask effectively.
Industry
  • Human Resources
Employment Type

Full-time



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