Customer Relationship Liaison

2 weeks ago


Mumbai, Maharashtra, India Savvy Search Full time

**Job Title:** Automotive Client Experience Specialist

About the Employer: Savvy Search is a leading automobile dealership known for exceptional customer service and cutting-edge vehicle offerings.

Job Summary: As a Client Service Coordinator, you'll be the key liaison between the dealership and customers, ensuring satisfaction, addressing concerns, and driving long-term customer loyalty through personalized service.

Key Responsibilities:

  • Greet customers and assist with inquiries, test drives, and vehicle selection.
  • Coordinate service appointments and ensure timely completion of maintenance.
  • Collect and analyze customer feedback to improve services.
  • Build and maintain strong customer relationships.
  • Stay updated on product knowledge and participate in training sessions.

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or related field (preferred).
  • 2-6 years of experience in customer service, sales, or automotive roles.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and multitasking abilities.
  • Proficiency in MS Office and CRM software.
  • Passion for automobiles and customer service.

Benefits:

  • Competitive salary (Rs. 3,60,000/- to Rs. 4,80,000/- per annum).
  • Performance-based monthly salary increments and incentives.

How to Apply: Interested candidates are encouraged to apply online by clicking the APPLY button.



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