Customer Relationship Liaison
2 weeks ago
**Job Title:** Automotive Client Experience Specialist
About the Employer: Savvy Search is a leading automobile dealership known for exceptional customer service and cutting-edge vehicle offerings.
Job Summary: As a Client Service Coordinator, you'll be the key liaison between the dealership and customers, ensuring satisfaction, addressing concerns, and driving long-term customer loyalty through personalized service.
Key Responsibilities:
- Greet customers and assist with inquiries, test drives, and vehicle selection.
- Coordinate service appointments and ensure timely completion of maintenance.
- Collect and analyze customer feedback to improve services.
- Build and maintain strong customer relationships.
- Stay updated on product knowledge and participate in training sessions.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or related field (preferred).
- 2-6 years of experience in customer service, sales, or automotive roles.
- Excellent communication and interpersonal skills.
- Strong problem-solving and multitasking abilities.
- Proficiency in MS Office and CRM software.
- Passion for automobiles and customer service.
Benefits:
- Competitive salary (Rs. 3,60,000/- to Rs. 4,80,000/- per annum).
- Performance-based monthly salary increments and incentives.
How to Apply: Interested candidates are encouraged to apply online by clicking the APPLY button.
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