Customer Service Liaison

7 days ago


Mumbai, Maharashtra, India DS Research Full time

Customer Service Liaison

At D.S. Research Centre, we are seeking a skilled Customer Service Liaison to provide exceptional patient service.

Key Responsibilities:

  • Welcoming patients and visitors to the centre and directing them to the appropriate departments or staff members.
  • Answering phone calls, responding to inquiries, and forwarding calls to the appropriate departments or staff members.
  • Scheduling appointments and maintaining appointment calendars.
  • Handling patient intake and registration processes.
  • Maintaining patient records and ensuring that patient information is kept confidential.
  • Assisting with general administrative tasks, such as filing, emailing, and scanning documents.
  • Managing inventory and ordering office supplies.
  • Coordinating with other departments to ensure smooth operations.

Requirements:

  • Graduate or equivalent.
  • 1-2 years of experience in a similar role.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office and other administrative software.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and prioritize tasks effectively.
  • Friendly and welcoming demeanor.
  • Experience in a healthcare or medical environment is a plus.


  • Mumbai, Maharashtra, India Peach and Musk Full time

    Customer Service LiaisonWe are seeking a skilled Customer Service Liaison to join our team at Peach and Musk. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesManage a high volume of inbound and outbound...


  • Mumbai, Maharashtra, India sfhealthtech Full time

    We are seeking a highly skilled and organized Customer Service Liaison to join our team at sfhealthtech. This role is ideal for individuals who possess excellent communication skills and a pleasant personality.The Customer Service Liaison will be the first point of contact between our customers and the company, providing exceptional support and redirecting...


  • Mumbai, Maharashtra, India ODeX Global Full time

    ODeX Global is seeking a skilled Customer Support Executive to act as a liaison between our company and customers. Key Responsibilities: Respond to customer inquiries in a timely and efficient manner, providing accurate product information and resolving any issues that may arise.Key Skills: Strong communication and interpersonal skills, ability to work in a...


  • Mumbai, Maharashtra, India chemmanur international holidays and resorts Full time

    Customer Service RoleAt Chemmanur International Holidays and Resorts, we are seeking a skilled Customer Service Liaison to build and maintain strong relationships with our existing members.Key responsibilities include: Effective communication with members through oral and written means Resolving customer issues in a timely and professional manner Identifying...


  • Mumbai, Maharashtra, India SOFITEL Full time

    Key Responsibilities:As a Guest Relations Ambassador at SOFITEL, you will be responsible for providing exceptional customer service to our guests. This includes addressing guest complaints or concerns promptly and effectively, ensuring satisfactory resolutions. You will also act as a liaison between guests and various departments to facilitate requests and...


  • Mumbai, Maharashtra, India Peach and Musk Full time

    We are seeking a highly skilled Customer Service Liaison to join our team at Peach and Musk. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesManage a high volume of customer calls, resolving issues and concerns in a timely...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Job SummaryWe are seeking a skilled Customer Service Liaison to join our team at AccorHotel. As a key member of our Guest Services team, you will be responsible for ensuring that our guests receive exceptional service and support throughout their stay.Key ResponsibilitiesHandle guest requests and concerns in a professional and timely manner.Manage the Guest...


  • Mumbai, Maharashtra, India Apport Software Solutions Private Limited Full time

    Job Overview:The Client Support Associate is the key to ensuring a seamless customer experience. Reporting directly to the management, this role acts as a liaison between the Success and Sales teams, guaranteeing that clients are well-acquainted with our product, QuickSell. The Associate's primary objective is to bridge the gap between customer expectations...


  • Mumbai, Maharashtra, India ODeX Global Full time

    At ODeX Global, we are seeking a Customer Support Liaison to act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Key Responsibilities: Attend inbound calls from customers on the support numbers.Quality Parameters: Maintain quality...


  • Mumbai, Maharashtra, India AccorHotel Full time

    Key Responsibilities:Problem Resolution: Address guest complaints or concerns promptly and effectively, ensuring satisfactory resolutions.Communication: Act as a liaison between guests and various departments to facilitate requests and enhance guest satisfaction.Feedback Collection: Gather guest feedback through surveys or direct interactions to identify...


  • Mumbai, Maharashtra, India ODeX Global Full time

    A key member of our team at ODeX Global, the Customer Service Representative will act as a liaison, provide accurate product services information, and resolve customer problems with efficiency and accuracy.Key Responsibilities:• Attend inbound calls from customers on support numbers.• Maintain quality parameters and provide accurate information related...


  • Navi Mumbai, Maharashtra, India Marcos Security Force India Pvt. Ltd. Full time

        Key Responsibilities:    As a key member of the Marcos Security Force India Pvt. Ltd. team, the Customer Experience Liaison will be responsible for fostering strong, profitable relationships with our clients.    Main Responsibilities:    The Customer Experience Liaison will handle client issues efficiently, maintain open communication,...


  • Mumbai, Maharashtra, India Savvy Search Full time

    **Job Title:** Automotive Client Experience SpecialistAbout the Employer: Savvy Search is a leading automobile dealership known for exceptional customer service and cutting-edge vehicle offerings.Job Summary: As a Client Service Coordinator, you'll be the key liaison between the dealership and customers, ensuring satisfaction, addressing concerns, and...


  • Mumbai, Maharashtra, India Savvy Search Full time

    About the Job:The Customer Relationship Executive role at Savvy Search is an exciting opportunity to join a leading automobile dealership known for exceptional customer service and cutting-edge vehicle offerings. As a key liaison between the dealership and customers, you will ensure satisfaction, address concerns, and drive long-term customer loyalty through...


  • Mumbai, Maharashtra, India MobiCrew Full time

    MobiCrew Customer Service Executive Job DescriptionMobiCrew is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective communication and...


  • Mumbai, Maharashtra, India The GelBottle Inc. Full time

    About the RoleWe're seeking a skilled Customer Service Specialist to join our team at The GelBottle Inc.This is a unique opportunity to work with a fast-growing, innovative brand in the nail beauty industry.As a Customer Service Specialist, you'll be responsible for providing exceptional customer experience, resolving issues, and promoting products and...


  • Mumbai, Maharashtra, India PloPdo Full time

    What We're Looking For:In this role, you will be responsible for providing exceptional customer service and support to our clients. This involves addressing customer inquiries, resolving issues, and providing solutions to their problems.Key Responsibilities:Provide timely and effective responses to customer inquiries via phone, email, and chat.Resolve...


  • Mumbai, Maharashtra, India GIC Global Industrial Pvt Ltd Full time

    Job Title: Customer Service RepresentativeAt GIC Global Industrial Pvt Ltd, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This is a unique opportunity to work in a fast-paced environment, providing exceptional customer service and support to our clients.Key Responsibilities:Respond to...


  • Mumbai, Maharashtra, India Andromeda Full time

    Job SummaryGreetings from Andromeda Sales and Distribution Pvt LtdImmediate Openings for Customer Service ExecutiveWe have openings for Customer Service Executive with a leading Financial Firm based in Mumbai.Key ResponsibilitiesProduct and Service KnowledgeRespond to customer inquiries via multiple channelsEstablish rapport with customers using positive...


  • Mumbai, Maharashtra, India Europ Assistance India Full time

    Customer Service RepresentativeEurop Assistance India is looking for a skilled Customer Service Representative to join our team.Responsibilities:Communicate with customers: Resolve customer queries on calls and e-mails, complaints, problems and transactions coherent with agreed service standards and EUROP ASSISTANCE policies.Work with internal departments:...