Regional Sales Expert

2 weeks ago

Tiruchi, Tamil Nadu, India beBeeTrainer Full time ₹ 9,00,000 - ₹ 12,00,000

The Regional Retail Trainer role is a vital part of our organization's success. We are seeking an experienced professional to deliver, implement, and reinforce training programs across a limited number of stores in a specific region.

  • Training Delivery & Facilitation:
    • Conduct engaging workshops for store teams on customer service, product knowledge, and sales techniques.
    • Implement role-playing exercises, simulations, and on-the-job coaching.
    • Deliver real-time feedback to employees to improve performance.
  • Onboarding & Development:
    • Work closely with Store Managers and Store Champions to onboard new hires quickly and effectively.
    • Assist in leadership development to create a pipeline of high-performing employees.
  • Performance Monitoring & Feedback:
    • Track training effectiveness using metrics such as Net Promoter Score (NPS), conversion rates, and customer feedback.
    • Conduct one-on-one coaching and team feedback sessions to address skill gaps.
    • Help stores achieve their sales and customer service goals.
  • Store Visits & Training Audits:
    • Visit stores regularly to observe customer interactions and provide real-time coaching.
    • Conduct store training audits to ensure consistency and adherence to company standards.
    • Identify top-performing employees and recommend them for promotions or advanced training programs.

Required Skills & Qualifications:

  • 5+ years of experience in retail training, sales training, or customer experience coaching.
  • Deep knowledge of customer service, sales psychology, and product positioning.
  • Strong ability to deliver engaging, hands-on training sessions.
  • Passion for developing frontline employees and motivating store teams.
  • Excellent communication skills to engage, inspire, and guide retail associates at different skill levels.
  • Flexibility to travel to multiple stores within the assigned region.

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