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Front Office Team Lead

2 months ago

Lucknow, Uttar Pradesh, India AccorHotel Full time
Job Description
  • Key Responsibilities:
  • Lead the front office team to deliver exceptional customer service and maintain high standards of administration and reception services.
  • Manage daily operations, including meeting and greeting guests, responding to queries, and resolving issues in a timely and efficient manner.
  • Motivate and develop the reception team to ensure smooth functioning of the department and promote teamwork.
  • Collaborate with other departments to resolve day-to-day administrative and operational issues.
  • Ensure quality and appropriateness of customer service provided and maintain records of all banquet and other functions in the hotel.

Qualifications: Diploma / Degree in Hotel Management or any other equivalent qualifications.

Work Type: Full-time

Location: Hotel