Tandem Systems Linux Windows Technical Support Specialist

2 weeks ago

Agra, Uttar Pradesh, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 20,10,000
Job Title

Tandem systems Linux Windows Technical Support Specialist

This is a challenging and rewarding opportunity to provide expert support for complex applications and systems running on Tandem, Linux and Windows platforms.

About the Role

We are seeking a highly skilled technical professional to join our team as a Tandem Systems Linux Windows Technical Support Analyst. In this role, you will be responsible for providing level 2/3 support for applications and systems running on these platforms.

Key Responsibilities
  • Monitor and troubleshoot issues across multiple database environments including SQL Server, Sybase and Oracle.
  • Perform routine maintenance patching and upgrades for supported systems.
  • Collaborate with development and infrastructure teams to resolve incidents and implement fixes.
  • Ensure timely communication and documentation of issue resolutions and root cause analysis.
  • Participate in on-call rotation and incident management aligned with Toronto time zone.
Required Skills and Qualifications
  • Strong experience with Tandem HP NonStop systems.
  • Proficiency in Linux and Windows server environments.
  • Solid understanding of SQL and experience with Sybase, Oracle and other relational databases.
  • Experience in production support, incident management and performance tuning.
  • Familiarity with ITIL processes and ticketing tools such as ServiceNow and Jira.
  • Excellent communication skills and ability to work independently during off-hours.
Preferred Qualifications
  • Experience in financial services or mission-critical environments.
  • Knowledge of scripting languages including Shell, Python or PowerShell for automation.
  • Exposure to cloud platforms such as AWS and Azure.

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