Senior Telecom Support Specialist

4 days ago

Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000
Project Coordinator

We are seeking a skilled and experienced Project Coordinator to join our team. As a key member of the project management team, you will be responsible for ensuring the successful delivery of projects from initiation to completion.

Key Responsibilities:
  • Manage customer conversations for telecom products, ensuring optimal service delivery.
  • Handle customer queries, provide solutions, and maintain high levels of customer satisfaction.
  • Collaborate effectively with internal teams to enhance service quality.
Requirements:
  • Bachelor's degree in any field.
  • Minimum 2-12 months of experience in a customer service role, preferably in an international voice process.
Benefits:
  • Promote effective teamwork across multiple departments while adhering to commercial and legal requirements.
  • Apply analytical skills to resolve complex problems and deliver insightful results.
  • Demonstrate agility, curiosity, mindfulness, and the ability to sustain positive energy.
What We Offer:

We offer a dynamic and inclusive work environment that balances excellent client service with employee well-being.

Our employees benefit from personalized career journeys, access to career frameworks for growth, continuous investment in skills development, technology, and learning.

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