Client Growth Specialist

13 hours ago


Bengaluru, Karnataka, India Simplotel Technologies Pvt Ltd Full time

Job Description

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We are seeking a seasoned Customer Retention Manager to join our team at Simplotel Technologies Pvt Ltd. As a key member of our sales team, you will be responsible for driving customer retention and growth through exceptional relationship-building, strategic planning, and tactical execution.

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Estimated Salary: ₹15,00,000 - ₹22,00,000 per annum

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About the Role

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The ideal candidate will have a proven track record of success in client-facing roles, excellent communication skills, and a strong ability to analyze complex situations and develop effective solutions.

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Key Responsibilities

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  • Serve as the primary point of contact for key clients, building strong relationships and ensuring their needs are met.">
  • Develop and implement tailored strategies to drive client growth and retention.">
  • Collaborate with cross-functional teams to ensure seamless execution of client projects and initiatives.">
  • Conduct regular business reviews with clients to assess satisfaction, identify areas for improvement, and provide recommendations for growth.">
  • Maintain accurate records of client interactions, project progress, and performance metrics.">
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Requirements and Qualifications

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To be successful in this role, you will need:

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  • A minimum of 3 years of experience in a client-facing role, preferably in a sales or account management capacity.">
  • Proven track record of driving client growth and retention through strategic planning and execution.">
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.">
  • Strong analytical and problem-solving skills, with the ability to analyze complex situations and develop effective solutions.">
  • Bachelor's degree in Business Administration, Marketing, or a related field.">
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Benefits

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We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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