ServiceNow Platform Optimizer

7 days ago


Shimoga, Karnataka, India beBeeServiceNow Full time ₹ 12,00,000 - ₹ 15,00,000

We are seeking a highly skilled ServiceNow Lead to oversee the optimization and management of our ServiceNow platform. As a key member of our team, you will be responsible for leading system administration, platform upgrades, automation, catalog design, workflow optimization, and stakeholder engagement across HR, IT, and Facilities.

Key Responsibilities:

  • Manage configurations, catalog items, flows, and SLAs
  • Lead KT sessions, audits, and configuration governance
  • Drive automation, performance tracking, and cross-functional workflows
  • Ensure audit readiness and support compliance efforts
  • Coordinate with vendors and internal teams for roadmap planning

Requirements:

  • 7+ years' experience with ServiceNow modules
  • Expertise in Flow Designer, scripting, ACLs, and integration
  • Strong experience with metrics, SLAs, upgrades, scoped apps, and data handling

This is an exciting opportunity to leverage your expertise and passion for ServiceNow to drive business growth and success.



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