Inside Sales Associate

4 weeks ago


Bengaluru, Karnataka, India HAPPY LOCATION Full time

About the Role:

We are seeking a highly motivated and results-driven Inside Sales Associate to join our team at HappyLocate.

The ideal candidate will be responsible for providing customers with product and service information, managing end-to-end customer lifecycle, and ensuring excellent customer experience.

Key Responsibilities:

  • Provide customers with product and service information
  • Manage end-to-end customer life cycle
  • Excellent on negotiations
  • Responsible for end-to-end lead conversion
  • Handle customer inquiries via telephone, live chat, and email
  • Coordinate with vendors to ensure quality service to customers
  • Manage escalated service concerns received from customers
  • Identify and escalate priority issues
  • Document all calls information according to standard operating procedures
  • Operate on CRM tools (Freshdesk)

About HappyLocate:

HappyLocate is India's first cloud-based relocation platform, helping corporates to automate and manage end-to-end employee relocations over clicks through our proprietary SaaS product with 100% policy compliant bookings and AI-based in-built approval system.

We have a strong network of 70% of the top packers and movers of the country and 16,000+ hotels across the country to ensure an outstanding relocation experience on ground.


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