
Global Technical Implementation Specialist
1 week ago
Execute end-to-end implementation of a world-class SaaS product based on solution design and architecture. Execute data migration plans including cleansing, mapping, and validation of customer data and digital assets. Configure the platform according to customer requirements and implement necessary customizations.
">Key Responsibilities:- Technical Implementation: Execute end-to-end implementation of a world-class SaaS product based on solution design and architecture.
- System Integration: Design and implement integrations between the platform and customer's existing software ecosystem.
- Data Migration: Execute data migration plans including cleansing, mapping, and validation of customer data and digital assets.
- Configuration & Customization: Configure the platform according to customer requirements and implement necessary customizations.
- Technical Project Management: Execute implementation plans and ensure customers go live within promised timeframes.
- Integration Management: Serve as technical point of contact for all implementation-related integrations and technical queries.
- Technical Documentation: Create technical documentation, integration guides, and implementation runbooks.
- Quality Assurance: Conduct thorough testing of implementations and integrations before go-live.
- Technical Support: Provide post-implementation technical support and troubleshooting.
- Stakeholder Communication: Communicate technical progress and status updates to clients and internal stakeholders.
- Cross-team Collaboration: Work with Product Development team for technical feedback and post-implementation reviews.
- Process Automation: Identify technical implementation processes that can be automated and work on automation solutions.
Requirements:
- Bachelor's or Master's degree in Engineering, Computer Science, or Technology.
- Minimum 10+ years of mandatory experience in technical implementation of world-class SaaS products.
- Experience with CRM implementations and system integrations preferred.
- Strong understanding of cloud-based application architecture and deployment.
- Experience with API integrations, webhooks, and data synchronization.
- Knowledge of database management, data migration, and ETL processes.
- Understanding of SaaS application technical features and implementation challenges.
- Experience with web technologies (REST APIs, JSON, XML, etc.).
- Familiarity with integration platforms and middleware solutions.
- Basic scripting and automation skills.
Benefits:
- Opportunity to work with global clients and distributed teams.
- Challenging projects with complex technical implementations.
- Competitive compensation package.
- Professional growth opportunities.
Others:
- Timely execution-oriented approach required.
- Focus on quality and continuous improvement mindset.
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