Service Operations Manager

Job Title: Vehicle Service Operations ManagerThe primary role of the Vehicle Service Operations Manager is to oversee and manage the day-to-day activities of a vehicle service workshop. This involves planning, organizing, and controlling all service operations to ensure timely delivery of high-quality repairs.Key Responsibilities:Service Delivery and Quality...

Job DescriptionWe are seeking a highly skilled professional to lead our customer service operations in Emerging Markets. This role will be responsible for ensuring a premium customer experience across all channels, managing business process outsourcing (BPO) vendor operations, and driving key performance indicators (KPIs).Key Responsibilities:Manage...

About the RoleWe are seeking a highly skilled and motivated individual to lead IT and Managed Services projects.The ideal candidate will bring strong fundamentals in project management, hands-on experience with Managed Services delivery, and proven expertise in Agile methodologies.

Service Operations ManagerThe Service Operations Manager will be responsible for overseeing the day-to-day activities of a service workshop, ensuring high-quality repairs and timely vehicle delivery. Key responsibilities include:Workshop Management:Develop and implement operational strategies to optimize efficiency and productivity.

Job Description General ManagerOrganization Name : SM Mobile Services NagpurDesignation : General ManagerCandidate Require : 1Education : Graduate + MBAExperience : Minimum 3+ years, preferably in retail/service industrySalary Scale : 4 Lakhs To 5 LakhsJoining : ImmediateWebsite : Job DescriptionRole Objective:The General Manager will take care of all...

About This RoleWe are seeking an experienced and ITIL certified operations manager to oversee and enhance service delivery, ensuring the provision of high-quality IT support that aligns with business objectives.The ideal candidate will manage daily operational activities, lead a team of IT professionals, and implement best practices to improve efficiency and...

As a seasoned professional, you will play a vital role in driving operational efficiency and customer satisfaction.Key Responsibilities:Lead a team of agents to achieve daily targets and maintain high levels of service quality.Oversee performance metrics such as AHT, shrinkage, attrition, CSAT, KPIs, and SLAs to ensure optimal operations.Develop strategies...

Job Title:Service Management EngineerThis is a challenging role that requires a high level of technical expertise and experience in Service Management (MIM). The ideal candidate will have a strong understanding of ITIL processes and be able to troubleshoot complex incidents, manage approved changes, and participate in DR/BCP drills.The successful candidate...

Client Service Operations ContractorYou will join our organization as a contractor in the Client Service Operations team.We are a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our office based on business requirements or for company/team eventsAs a key member of our team, you will play a...

Supervisory Management RoleThis is a full-time on-site position for a supervisor, located in Nagpur.Key Responsibilities:Oversee daily operations, manage staff, and ensure customer satisfaction.Maintain inventory and handle escalated customer issues.Collaborate with other departments to optimize store performance.Train and mentor employees, schedule shifts,...