General Manager

4 days ago

Nagpur, Maharashtra, India SM Mob Service Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job Description General Manager

Organization Name : SM Mobile Services Nagpur

Designation : General Manager

Candidate Require : 1

Education : Graduate + MBA

Experience : Minimum 3+ years, preferably in retail/service industry

Salary Scale : 4 Lakhs To 5 Lakhs

Joining : Immediate

Website :

Job Description

Role Objective:

The General Manager will take care of all day-to-day activities of the company. The role will ensure smooth running of outlets, better teamwork, and improved business results. The main goal is to increase efficiency, customer satisfaction, and business growth, with a strong focus on increasing the number of customers for mobile repairing services. Also taken care HR, Operations, Facility & Stock team Managers to process deployment in organization. Main target is sales improvement with process deployment inside organization.

1) Strategic Planning and Execution:

Develop and implement business strategies, set goals, and establish policies to achieve objectives.

2) Operational Management:

Oversee daily operations, ensuring efficiency, productivity, and quality.

3) Team Leadership:

Recruit, train, and motivate employees, fostering a positive and productive work environment. Team Handling – HR Team, Admin Team, Stock Team, Sales Team, Market Team

4) Performance Management:

Monitor key performance indicators (KPIs), conduct performance reviews, and provide constructive feedback.

5) Compliance and Risk Management:

Ensure adherence to company policies, legal requirements, and industry regulations.

6) Stakeholder Management:

Build and maintain relationships with clients, vendors, and other stakeholders.

7) Business Development:

Identify opportunities for growth and expansion, contributing to strategic planning.

8) Reporting and Communication

Report on operational performance and key metrics to senior management or the board.

Skills and Qualifications:

  • Leadership and Management: Proven experience in leading and managing teams, with strong decision-making skills.
  • Strategic Thinking: Ability to develop and implement effective business strategies.
  • Financial Acumen: Strong understanding of financial management principles and budgeting.
  • Communication and Interpersonal Skills: Excellent communication, negotiation, and interpersonal skills.
  • Problem-Solving and Decision-Making: Ability to identify and resolve issues effectively.
  • Industry Knowledge: Familiarity with the specific industry and market trends.
  • Education and Experience: Typically requires a bachelor's degree in business administration or a related field, and several years of relevant experience.
  • Strong leadership and team management skills.
  • Good communication and problem-solving ability.
  • Knowledge of retail/service operations.
  • Basic financial and stock management understanding.

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