Travel Service Delivery Specialist

1 week ago


Rajkot, Gujarat, India beBeeCustomer Full time ₹ 60,00,000 - ₹ 85,00,000
Customer Excellence Executive Role

We seek a highly skilled and customer-focused professional to join our team as a Customer Excellence Executive.

  • Efficiently handle real-time on-trip queries from customers.
  • Manage escalations promptly and ensure timely resolutions.
  • Coordinate with suppliers, hotels, and transport providers to resolve urgent issues.
  • Provide immediate assistance for any itinerary changes or disruptions.
  • Maintain clear and timely communication with customers to ensure a seamless travel experience.

Key Qualifications:

  • 1-3 years of experience in customer service, travel operations, or a related field.
  • Strong problem-solving and decision-making skills.
  • Excellent communication skills and ability to handle high-pressure situations.
  • Familiarity with travel bookings, reservations, and emergency handling.
  • Ability to work independently and make quick judgments.

What We Offer:

  • A competitive salary package.
  • Opportunity to be part of a dynamic and growing travel company.
  • A collaborative and supportive team environment.

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