Technical Support Professional

2 days ago


Hubli, Karnataka, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000
Job Opportunity

We are seeking a full-time Technical Support Specialist to join our team at PrimeX Meta.

Key Responsibilities:
  • Provide technical support and troubleshooting assistance to clients ensuring high levels of customer satisfaction.
  • Respond to support requests, diagnose issues, and provide timely and effective solutions.
  • Document issues and resolutions, contribute to knowledge bases, and collaborate with other teams to improve product performance.

Requirements:

  • Technical Support and Troubleshooting skills.
  • Analytical Skills for diagnosing and resolving technical issues.
  • Customer Support and Customer Satisfaction skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and remotely.
  • Bachelor's degree in IT, Computer Science, or related field preferred.
  • Experience with AI and cloud solutions is a plus.

About the Role:

This position requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. The ideal candidate will be able to work independently and as part of a team, and have a strong passion for delivering exceptional customer experiences.

What We Offer:

  • A dynamic and collaborative work environment.
  • Opportunities for growth and professional development.
  • A competitive salary and benefits package.

How to Apply:

If you are a motivated and talented individual who is passionate about delivering exceptional customer experiences, please submit your application.



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