Market Director of Client Engagement

1 week ago

Mumbai, Maharashtra, India beBeeLeader Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

About the Opportunity

We are seeking an experienced leader to drive market business development and lead a team of professionals in delivering exceptional client service.

The successful candidate will have a proven track record of revenue growth, excellent communication skills, and a commercial leader mindset. They will be able to develop teams' skillset by setting the example of best practices and have extensive experience within the market with personal market credibility.

  • 17+ years background in corporate services, preferably in business development leadership roles, with hands-on client service experience.
  • Proven track record of revenue growth as a P&L owner and/or from a Business Development / Relationship Management role with sales targets.
  • Excellent communication skills.
  • Commercial leader mindset with the ability to develop teams' skillset by setting the example of best practices.
  • Extensive proven experience within the market, with personal market credibility, and an interest in providing administrative services to clients.

About You

The ideal candidate will be able to solution sell, manage coordination of complex multi-jurisdictional proposals involving multiple business lines, and collaborate and get results in a matrix environment. They will also be a team player with sensitivity towards different cultures.

Key Responsibilities
  • Lead market business development (inbound and outbound) for Corporate clients, leveraging our network.
  • Support the Market with the development of new services or improvement of existing ones by providing feedback to the Heads of Practices, the Regional Head of Business Development on market developments and client needs.
  • Line-management responsibility for Account Directors and oversight of other colleagues performing our services.
  • Personally engage with clients to support larger RFPs, support a portfolio of global clients, and lead on service delivery issue resolution.
  • Drive CSAT scores and manage improvements.
Requirements
  • 17+ years background in corporate services, preferably in business development leadership roles, with hands-on client service experience.
  • Proven track record of revenue growth as a P&L owner and/or from a Business Development / Relationship Management role with sales targets.
  • Excellent communication skills.
  • Commercial leader mindset with the ability to develop teams' skillset by setting the example of best practices.
  • Extensive proven experience within the market, with personal market credibility, and an interest in providing administrative services to clients.

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