Regional Order Servicing Coordinator

2 days ago

Kollam, Kerala, India beBeeAnalytical Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: Emerging Markets Specialist

This is an exciting opportunity to join our Supply Chain team as a Regional Order Servicing Specialist.

  • Owning the servicing of orders for regional Sales Teams in defined customer service framework for timely issue resolution.
  • Validating demand over horizon, assigns prioritization to demand/orders/customers.

About the Role:

  • You will be responsible for validating demand with POs available, LCs required, Regulatory clearances, Artwork Details, SKU codes, IL Check, Mfg License Check, Min Shelf-Life requirement, Pre shipment documents submission to customer & timelines, Regulatory Confirmation and any other Customer Specific requirement to ensure that the plan is achieved.
  • Highlights potential issues which might affect defined timelines.
  • Drive all documentation related to shipments with CFT teams.

Responsibilities:

  • Taking end-to-end ownership of assigned orders for region.
  • Driving shipment planning with Logistics teams and mitigating risks/delays proactively to incur no demurrage/penalties on shipments.
  • Gathering information on scheduling, material receipt and dispatch schedule.
  • Attending relevant meetings to get data and information on all open orders for region and their status updates.

Skills Required:

  • Advanced expertise in Microsoft Excel and Reporting (VBA Macros, Power BI).
  • Good understanding with experience of Supply Chain essential, preferably Pharma.
  • SAP Knowledge Essential.
  • Strong analytical and problem-solving skills; Attention to detail.
  • Effective communication skills.
  • Decision making, ability to prioritize on dynamic basis.

Supply Chain Technology and Automation:

  • Identifying opportunities for implementing IT & Automation in Order Management processes improving Supply Chain visibility.

Benefits:

  • Opportunity to work in emerging markets.
  • Chance to improve supply chain technology and automation.

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