Career Accelerator

2 days ago

Gurgaon, Haryana, India beBeeTransformation Full time ₹ 2,50,000 - ₹ 7,50,000

Ready to shape the future of work?

We're seeking a Transformation Leader who will drive change for global enterprises and solve business challenges that matter.

As a key member of our team, you'll be responsible for delivering and facilitating training through various methods, ensuring daily service level metrics are met while maintaining high accuracy and quality standards.

You'll also be responsible for customer service and collection deliverables, managing day-to-day activities, and identifying areas for improvement. A strong focus on teamwork and collaboration is essential in this role.

Key Responsibilities:
  • Deliver and facilitate training sessions to new hire and tenured participants
  • Manage day-to-day activities, including customer service and collection deliverables
  • Identify areas for improvement and implement changes to enhance team performance

We're looking for someone with excellent written and verbal communication skills, who is flexible in shift timings and has strong organizational skills to give direction to the team. If you have expertise in Collection and Customer Service KPIs, experience in Collection or Customer Service as Team Lead/Supervisor, and are comfortable presenting to groups, we'd love to hear from you.

Benefits:
  • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact - Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities

We're committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. We believe in equal opportunities for all and do not charge fees to process job applications.

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