Collection Team Manager

7 days ago


Navi Mumbai, Maharashtra, India Snaphunt Full time

The Offer

Snaphunt is seeking a highly skilled Collection Team Manager to join our team.

The Job

  • Supervise a team of debt collectors to ensure timely and efficient debt recovery.
  • Handle non-performing assets and write-offs on a case-by-case basis.
  • Collaborate with field officers, advocates, and senior management to achieve collection goals.
  • Resolve disputes between tele-callers and field officers.
  • Prepare daily, weekly, and monthly reports on collection activities.
  • Support team members to achieve collection targets.
  • Train, manage, and develop a strong collection team.
  • Foster a culture of compliance with company procedures, policies, and regulations.
  • Monitor field officers' performance, providing feedback and coaching as needed.
  • Motivate team members to meet operational goals.

The Profile



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