Excellence Service Manager

We are seeking a highly experienced leader to oversee service operations for SMT equipment with a strong focus on Fuji systems.This role requires technical expertise, customer management, and team supervision to ensure exceptional service delivery and client satisfaction.Key Responsibilities:Lead Service Operations for SMT machines primarily Fuji...

Assistant Manager - Pursuit Specialist Bid & Pursuit Support Specialist :This role is varied and will give you exposure to the full range of bid and pursuit support. You will have two main areas of focus:- Firstly, you will support the business by working from templates and standard content to produce proposal documents and supporting materials in response...

Gain a comprehensive understanding of client requirements and provide realistic leadtimes.Collaborate seamlessly with clients, becoming an integral extension of their teams.Innovate and create reusable templates and best practices. Required Candidate profile1-4 years of experience in Managed Services or platform administration within an ITorganization for a...

Job Title: Global Service Excellence Lead">We are seeking a seasoned professional to lead our service management efforts globally. As a key member of our team, you will be responsible for driving excellence in customer care operations and digitization strategy.">The ideal candidate will have extensive experience in service management, with a proven track...

Service Delivery Manager Job DescriptionThis role involves overseeing the delivery of services to clients from initiation to completion, ensuring timely and quality delivery. The successful candidate will be responsible for developing and maintaining strong relationships with clients, acting as the main point of contact for all service-related inquiries and...

Job OverviewWe are seeking an experienced professional to drive business value outcomes through deliverables from Production teams and Own and manage Incidents, Problem records and Change management per ITIL standards.Key ResponsibilitiesDrive business value outcomes through deliverables from Production teamsOwn and manage Incidents, Problem records and...

We are seeking an experienced Quality Manager to join our team.Job Description:The successful candidate will have at least 6 years of experience in Quality and Process Improvement in Service Desk domain.6+ years of relevant BPM Quality management experience in Customer Service and Service Desk OperationsProven Service desk (Voice/chat/email) experience in...

As a seasoned Quality Assurance Manager, you will spearhead the development and implementation of quality standards for our Business Process Outsourcing (BPO) operations. Your expertise will ensure that our services consistently meet the highest standards.ResponsibilitiesDevelop and execute comprehensive quality assurance strategies and processes to enhance...

Job Title: Operational Excellence ManagerAs an Operational Excellence Manager, you will be responsible for leading the implementation of operational excellence initiatives to drive efficiency, quality, and safety in workplace operations.Key Responsibilities:Manage Workplace Operations: Oversee daily operations, ensuring compliance with regulatory...

Position OverviewWe are seeking an experienced Hospitality Manager to oversee the delivery of exceptional guest experiences across our properties.About the RoleKey Responsibilities:Develop and implement hospitality standards, ensuring a seamless experience for guests and residents alike.Cultivate a culture of excellence among on-site teams, promoting...